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Calm hellos
How to stop a dog jumping on guests
Guests are the hardest test of a dog's manners. They arrive excited, talk in high voices and lean down, which is everything a jumper hopes for. Most dogs that jump on visitors are friendly rather than rude; the leap simply got them a face to lick last time. The fix is practice with real people, arranged so the polite hello is the only one that pays.
Before you start
Before the first practice visitor, set up a door station and agree what guests will do
A dog cannot learn a new greeting while it is still rehearsing the old one, so management comes first. Hang a leash on a hook inside the front door, fit a gate across the hall if the layout allows it, and keep a jar of small treats on a shelf at adult height by the entrance. The AKC's advice on jumping lists the same tools: a leash when guests arrive, a mat or crate when the doorbell rings, and a gate so the dog cannot reach visitors.
Then write the guest script, because visitors undo more training than anyone else in the house. Guests say hello only when all four paws are on the floor, keep their hands low, and stand up straight and turn away if the dog jumps. That is the whole script. The AKC's trainer makes the point that yelling, pushing or grabbing paws is still attention, so a guest who shoves the dog off while laughing has paid for the jump. Text the script to regular visitors before they come over.
- A leash on a hook inside the front door
- A gate across the hall, closed before anyone knocks
- A treat jar at adult height by the entrance
- A three-line script sent to regular visitors
The steps
Manage, scatter, greet low and walk away: seven steps from the first knock to a calm hello
The method rests on one idea: food on the floor keeps a dog's head low, and a dog with its nose down is not airborne. As each guest walks in, treats land at the dog's feet before it has time to leave the ground, and the guest greets it while it is still busy down there. The AKC describes the same floor routine, with the treats thinned out over time until the attention itself becomes the reward.
Keep the first greetings short. A ten-second hello that ends while the dog is calm teaches far more than a two-minute reunion that ends in a leap. Afterward, walk the dog away to its bed with a chew, so the arrival winds down instead of building. Once the floor routine holds, ask for a sit before each guest bends down, which gives the dog one clear job and an easy way to earn the attention it wants.
- 01
Before anyone knocks, clip on the leash or close the gate so your dog cannot reach the door.
- 02
Let the guest step inside and take off their coat while you hold the leash short or the dog waits behind the gate.
- 03
Scatter three or four treats at your dog's front paws the moment the guest turns toward it.
- 04
Have the guest crouch slightly and greet with low hands while the dog is eating and its paws are down.
- 05
If the dog jumps, the guest stands tall and turns away, and you walk the dog a few steps back before trying again.
- 06
End the hello after about ten seconds and lead the dog to its bed with a chew.
- 07
Over several weeks, thin out the floor treats and ask for a sit before each greeting instead.
Practice visitors
Greeting practice works best with one friend who arrives five times in an afternoon
A dog meets a real guest maybe twice a week, which is not enough repetition to change a habit. So stage the arrivals. Ask a friend or neighbor your dog likes to come over, ring the bell, run the routine, chat for a minute and then step back outside. Wait two minutes and do it again. By the fourth or fifth entrance many dogs have stopped treating the door as a party, and the calm hello becomes easy to pay.
Rotate the visitors as the routine improves: a calm adult first, then someone tall in a winter coat, then a teenager, then a person carrying grocery bags. Children come last and always with an adult holding the leash. Keep a short log after each session, noting who came, how many jumps and how many calm hellos, so you can see the trend instead of guessing. When three different visitors in a row get a polite greeting, start real visits on a loose leash.
- One visitor, four or five entrances, ten minutes in all
- Calm adults before excitable ones
- Children last, with an adult on the leash
- A two-line log after every session
Mistakes we see
The mistakes we see are greeting in the doorway, the guest who says they do not mind, and the knee
The doorway is the most exciting square yard in the house, so a greeting there sets the dog up to fail. Move the hello a few steps inside, into the hall or the kitchen, once the guest is through and the door is shut. The second slip is the visitor who insists they do not mind being jumped on. Thank them, and ask them to follow the script anyway, because your dog cannot tell which guests mind and which do not.
The knee to the chest, a step on the back toes and a squirt of water all belong to older methods, and some dogs read a shove as rough play and come back harder. Dogtown's training is fear- and force-free, so we teach the dog what to do instead. Inconsistency is the last trap: if your dog may leap on you after work but not on visitors, it will keep testing the jump on everyone who walks in.
- Saying hello in the open doorway
- Making an exception for the guest who loves it
- Knees, shoves or a spray bottle
- Jumping allowed on family but not on guests
When to call us
Call us when the jumping comes with mouthing, barking or worry, or when guest season is weeks away
Some jumping is not friendly at all. A dog that jumps and grabs sleeves, leaps and then backs away barking, or jumps only at strangers may be over-aroused or anxious, and more greeting practice can make that worse. Calm & Connected, our program for adolescents, new rescues and adult dogs, works on impulse control and stranger concerns. Gabriella Pope, our Director of Training & Canine Behaviorist, leads the training team, and each plan follows a short assessment of the dog.
For a friendly jumper, private sessions from $94 focus on your timing with the floor treats and the sit. If the summer crowd is coming, St. Peter's Fiesta in late June and the July 3 fireworks fill a lot of Gloucester houses with visitors, so start practicing in May. Our board-and-train page on jumping explains how a one-week Foundation stay works on greetings, and every training enquiry gets a reply within the hour on business days.
At Dogtown
Help with greetings
Private sessions from $94, Calm & Connected for over-excited adults and Academy days with a training session built in.
Asked and answered
Questions people ask about this
Short, complete answers you can act on today. More in the full FAQ.
Should I put my dog away when guests come over?
Why does my dog jump on guests but not on me?
Can I let my dog jump on people who invite it?
How long does it take to stop a dog jumping on visitors?
What if my dog jumps on guests who are sitting down?
More questions? Read the full FAQ
Sources
Rules and dates change. We re-check every beach, licensing and ordinance page each spring and fall; the source above is the current word.
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Next step
Hellos with four paws down.
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