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New to Dogtown?
Start here.
Three simple steps from first hello to first play day, plus 15% off your first daycare visit with code FIRST15.
What happens next
Three steps to a Dogtown day.
Tell us about your dog
Send the short customer inquiry so we know their age, history, vaccinations and quirks before you arrive. We reply within one business day.
Free evaluation
A temperament test and a few hours of supervised interaction, Monday – Friday between 6:30 and 9:30 AM, by appointment. Bring proof of vaccinations and your city dog license.
Book through our app
After a successful evaluation you book daycare, Academy, overnight stays or walks easily through our app. No evaluation needed for grooming. Use FIRST15 for 15% off your first daycare visit.
Requirements
What every dog needs before day one.
Vaccinations and city license
- Rabies
- Distemper (DHPP or equivalent)
- Bordetella (kennel cough)
- A current city dog license
Proof of vaccination and the license must be provided during your dog’s evaluation.
What to bring
- Daycare and Academy: your pup on a leash with a secure collar or harness. That’s it.
- Overnight stays: pre-portioned food, any medications, and a small comfort item like a blanket or toy.
- We provide comfortable bedding and plenty of enrichment.
Drop-off windows
Can’t make a window? The Pup Van can collect your dog
Pick-up & drop-off
The Pup Van comes to you.
Pup Van pick-up and drop-off is available for $10 each way in the Rockport, Gloucester, Essex and Manchester-by-the-Sea area. Not in the area? Ask us for pricing.
- Rockport
- Gloucester
- Essex
- Manchester-by-the-Sea
FAQs
First-visit questions
Straight answers on hours, evaluations, vaccinations and what to bring.
What is the evaluation process, and why is it required?
What vaccinations and paperwork are required for my dog to attend?
Do you offer pick-up and drop-off?
Do I need an evaluation for grooming?
How do I get 15% off my first daycare visit?
More questions? Read the full FAQ
Next step
Ready for a tail-wagging day?
Book online in a few taps, send the customer inquiry, or come see the facility for yourself. Every dog starts with a free evaluation. No evaluation needed for grooming.
- 01Free evaluationWeekdays 6:30 – 9:30 AM
- 02Book a dayOnline, in the app or by phone
- 03Play, rest, repeatReport card at pick-up