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Polite greetings
Board and train for jumping and polite greetings
Dogs jump because it works: a jump reaches faces, and faces are where the attention is. Teaching a dog to keep its paws down is quick. Teaching every person who walks through your door to stop paying for the jump is the slower part, and it belongs to you.
Four on the floor
Four on the floor pays the dog before it can jump, then turns the greeting itself into the reward
The AKC's method, which we follow, starts before the hello. As a person approaches, treats land on the floor at the dog's feet, so its head goes down instead of up. The person greets the dog while it eats, then steps away before the food runs out. Over many repetitions the treats thin out until the greeting is the payment. If the dog jumps, the person turns and walks away and the food stops, so a jump ends the fun instead of starting it.
Sit to greet comes next, because sitting is an easier rule for a dog to follow than not jumping. The dog is asked to sit as a person approaches; the greeting continues while it stays seated and ends the moment it pops up. No step needs a knee, a shout or a squirt bottle. AVSAB's 2021 statement notes that everyday issues such as jumping can be managed by arranging the environment and reinforcing the response you want.
- Treats on the floor before the greeter arrives
- Greeting only while all four paws are down
- A jump ends the greeting on the spot
- Sit to greet once the floor routine is solid
The front desk
The front desk is our practice station, because new people walk through it all day
A greeting routine is only as good as the number of people who have tested it. At Dogtown, the front desk and lobby see daycare families, grooming clients and staff coming and going from the 6:30 AM weekday opening. A board-and-train dog can practice there in short, leashed sessions, with the trainer running the floor routine and staff playing the excited greeter, the quiet greeter and the person with full arms.
Variety matters more than volume. A dog that greets its trainer politely has learned one person; a dog that keeps its paws down for a groomer in an apron, a tall man in a winter coat and a staffer bending to say hello has learned the rule. Each greeting is kept short, and the dog is walked away before it has a chance to fail, so the habit it rehearses is always the polite one.
Kids and visitors
At home, children and visitors need their own rules, or the jumping comes back within a week
Children are the hardest greeters. They squeal, run, wave their arms and arrive at face height, which is everything that invites a jump, and the AKC points out that children and older people are the ones most easily knocked over. Agree the household rules before pick-up: greet only when the dog's paws are down, turn away and fold your arms if it jumps, and have an adult hold the leash whenever a child practices.
Visitors need a script too. Tell them the routine at the door, keep a cup of treats on the hall table, and keep the dog leashed or behind a gate for the first weeks so it cannot rehearse the old greeting. One relative who loves being jumped on can undo a stay's progress over a single holiday weekend. On Cape Ann that weekend might be Fiesta week in late June or Labor Day, when the Schooner Festival fills Gloucester and the house fills with guests.
- 01
Leash or gate the dog before the door opens
- 02
Drop treats on the floor as the visitor steps in
- 03
Let the visitor greet while the dog eats with four paws down
- 04
Ask for a sit before the next pat
- 05
If the dog jumps, the visitor turns away and the food stops
- 06
Walk the dog away while it is still calm
Honest limits
A stay builds the routine fast; it cannot stop your guests rewarding the jump
What a Foundation week can change: a dog that has never been shown what to do instead of jumping learns a clear alternative and practices it with many people. What it cannot change: the household's habits. If greetings at home still happen at full volume, with the dog lifted onto laps and hands waving at chest height, the old behavior is still being paid. Plan to run the routine at every arrival for the first month home.
Some jumping is not about manners. A dog that jumps and mouths in a frenzy may be over-aroused or worried, and a dog that leaps at strangers and then barks or backs off is often anxious rather than friendly. Those dogs need a different plan, which our page on stranger reactivity covers. A big adolescent whose jumping is one part of a wider impulse-control gap often does better in the two-week Advanced stay, with Calm & Connected afterward.
- Happy jumping at familiar people: Foundation fits
- Jumping, then barking or backing off: look at stranger reactivity
- A big adolescent with no brakes anywhere: Advanced, then Calm & Connected
- Frantic mouthing while jumping: mention it at the assessment
Updates and after
Updates track who your dog greeted politely, and Academy days keep the habit in practice
The daily updates during the stay tell you how greetings went: how many people, how many jumps, and which kinds of person were hardest. The format, written, photo or video, is confirmed when you book. At the go-home lesson you run the floor routine yourself while the trainer watches your timing, which is usually the difference between food that lands before the jump and food that rewards it.
For practice afterward, Dogtown Academy days, $89 full or $69 half, include a training session every day, and the walk through the lobby at drop-off makes a natural greeting rehearsal. Private sessions from $94 can work the moment at your own front door. Bright Beginnings suits pups from 4 months that need broader manners. Our board and train page compares both stays.
At Dogtown
Where greetings get practiced
Board and train builds the routine, and Dogtown Academy days keep it in use at every drop-off.
Asked and answered
Questions people ask about this
Short, complete answers you can act on today. More in the full FAQ.
Should I knee my dog in the chest when it jumps?
How long does it take to stop a dog jumping?
My dog only jumps on children. What should we do?
Is jumping covered in Foundation or Advanced?
Can a groom before pick-up double as greeting practice?
More questions? Read the full FAQ
Sources
- AKC: how to stop your dog from jumping up on people
- AVSAB position statement on humane dog training (2021)
- Discover Gloucester: festivals
Rules and dates change. We re-check every beach, licensing and ordinance page each spring and fall; the source above is the current word.
Keep reading
Next step
Four paws on the floor.
Tell us who your dog jumps on, where it happens and how hard. We reply within one hour on business days and book the assessment with Gabby.
- 01Free evaluationWeekdays 6:30 – 9:30 AM
- 02Book a dayOnline, in the app or by phone
- 03Play, rest, repeatReport card at pick-up