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Choosing a walker

How to choose a dog walker

A walker sees your dog more often than almost anyone outside the family, usually when nobody is home to watch. That makes the choice part hiring and part trust. This page sets out what to decide before you call anyone, how to run the interview and the trial walk, and where our answers on insurance, keys and photos go into more depth.

A Jack Russell Terrier in a harness trots on leash beside a walker along a leaf-covered path.

Before you start

Before you start, decide whether your dog needs a walk of its own or can share one

The AKC's advice begins with your own dog: its energy, its leash manners and how it copes around other animals. Those three facts settle the biggest question on any walker's price list, which the AKC suggests asking outright: will my dog be walked alone or with others? A relaxed, sociable dog that already walks on a loose leash may enjoy a shared outing. A dog that pulls, lunges at other dogs, startles at traffic or needs to set a slow pace is better off with one walker and one leash.

Next, pin down the schedule and the length. A puppy on a house-training timetable needs a midday visit on office days; a dog whose people ride the Rockport line into Boston may need cover only on commuting days. Match the length to the dog rather than the budget: a young retriever can use 60 minutes, while an elderly terrier may be finished at 20. Dogtown walks are solo by design, one dog with one member of our staff, so a shy or reactive dog moves at its own pace.

  • Solo or shared: how your dog behaves when another dog passes on a leash
  • Length: 20, 30 or 60 minutes, judged by age and fitness rather than price
  • The days and times that actually need covering, holiday weeks included
  • What a stranger must know: pulling, door-dashing, fears and medical notes

The questions

Ask every walker the same seven questions, and compare the answers in writing

The AKC suggests interviewing several walkers with specific questions: where the walks go, how long they last, whether the walker has handled dogs like yours, how long they have done the work, whether they hold pet first-aid training, and what happens on a day they are sick. It also notes that some walkers are better with dogs than with people, so a short answer is not automatically a poor one. Judge the content instead: a good answer names a route, a length, a person and a backup plan.

The table puts the questions in a sensible order beside how Dogtown answers them today. Two answers are not printed on this site, how walking is insured and whether background checks are part of hiring, and we give both in person at the evaluation. Our page on walker insurance and background checks explains what those terms usually cover, and our page on keys and codes covers the way in. Put the same list to every walker you meet, us included.

QuestionWhy it mattersHow Dogtown answers
Is my dog walked alone or with other dogs?A shared walk splits the walker's hands and attentionAlone: one dog with one member of Dogtown staff
Where do you walk, and for how long?The route should suit your dog's age, fitness and the local leash rules20, 30 or 60 minutes, on a route matched to age and fitness
Have you handled a dog like mine?Pullers, seniors and nervous dogs each need a different handWalkers are Dogtown staff, and every dog completes the free evaluation first
Who walks my dog if you are sick?The AKC lists the sick-day plan among its core questionsAsk the front desk; walks are staffed from the Dogtown team
Are you insured, and for what?Insured can mean several different policiesNot published on this site; answered at the evaluation
How will you get in, and where is the key kept?You are handing over access to your homeKey, code, lockbox or a person at home, settled with each household
What will I hear after each walk?The update is your only window onto the walkA photo and a short note after every walk

The steps

Hire a walker in seven steps, from a written brief to the third walk

The AKC recommends letting a walker meet your dog before you hire anyone, watching whether your dog greets them happily or cowers, and taking one walk together to judge the match. It also suggests asking, a few outings in, whether the walker has noticed your dog's usual habits, which is a quick test of attention. The steps below turn that advice into an order of work most households can finish inside two weeks.

With Dogtown, the meeting is the free evaluation, on a weekday between 6:30 and 9:30 AM at 210 Eastern Ave in Gloucester: a temperament test and a few supervised hours with the team our walkers come from. After it, you set the days, the walk length and the way into your home with the front desk. Availability depends on your address and the season, so ask us whether we cover your street before you plan the week around it.

  1. 01

    Write a one-page brief: your dog's age, weight, leash habits, fears and medical notes, your vet's number and the days you need covered.

  2. 02

    Shortlist two or three walkers who cover your street, and send each one the brief and the same set of questions.

  3. 03

    Meet in person with your dog present and watch the greeting: an easy approach and a loose body on your dog are good signs, while cowering or hiding is not.

  4. 04

    Walk together once, with the walker holding the leash and you a few steps behind, so you see how they handle the door, the curb and the first dog you pass.

  5. 05

    Agree the way in, the alarm routine and where the leash, bags and towels live, then test the entry yourself before the first solo visit.

  6. 06

    Book one trial walk on its own, then read the update and check your dog: paws, breathing, mood and whether it went to the bathroom.

  7. 07

    After the third walk, ask the walker what they have noticed about your dog; an attentive walker will have specifics.

Mistakes we see

The mistakes we see are hiring on price alone, skipping the trial and forgetting the local rules

A low price for a shared walk is not a saving if your dog cannot cope in a group, and a 20-minute slot is no bargain for a dog that needed an hour. Compare like with like: solo against solo, the same length, the same update. Packs change the arithmetic as well. Ten single 30-minute walks at Dogtown come to $350, while the 30-minute 10-pack is $315, so price a routine as a routine rather than one walk at a time.

Local rules catch out walkers who take several dogs at once. Manchester-by-the-Sea limits each person to two dogs on Singing Beach in its dog season, Rockport requires a leash at all times downtown and keeps dogs off its beaches from June 1 to September 15, and Gloucester bars dogs from Good Harbor from April 1 to September 30. A walker who knows those lines keeps your dog, and you, clear of a fine. Ask where the walks will go in summer and in winter.

  • Pricing a shared walk against a solo one
  • Hiring after one phone call, with no trial walk
  • Keeping your dog's quirks out of the written brief
  • Never asking where the route goes in each season

When to call us

Call us when your dog needs a solo walk from people it already knows

Dogtown walks suit dogs that do better alone on a leash: reactive and shy dogs, seniors, puppies on a schedule and dogs that need a break in a long workday. A walk is $25 for 20 minutes, $35 for 30 and $55 for 60, with 10-packs at $225, $315 and $495 and 30-packs at $637, $892 and $1,402. Every dog completes the free evaluation first, and a photo and a short note arrive after each outing.

Some dogs are better served by a day in a group than a walk at home. Daycare playgroups of 7 to 10 dogs run at 210 Eastern Ave, and the Pup Van collects daycare dogs for $10 each way in Rockport, Gloucester, Essex and Manchester-by-the-Sea. Call 978 491-5922 or send the new customer form with your address and the days you need, and we will tell you which suits your dog and whether walks reach your street.

At Dogtown

Walks and days out

Solo at-home walks of 20, 30 or 60 minutes, and matched daycare playgroups for the days a walk is not enough.

Every price on one page

Asked and answered

Questions people ask about this

Short, complete answers you can act on today. More in the full FAQ.

Is a solo walk better than a group walk?
For most dogs that pull, react to other dogs or worry in traffic, yes, because the walker's hands and eyes stay on one animal. A calm, sociable dog with good leash manners may enjoy company. The AKC suggests asking every walker which they offer before you hire. Dogtown walks are solo: one dog with one member of our staff, at the dog's own pace.
Is there a limit on how many dogs one person can walk?
Some places set one. Manchester-by-the-Sea allows each person at most two dogs on Singing Beach during its dog season, and the town page carries the current rule. The AKC's walker questions do not name a number; they ask whether dogs go out together or one at a time. Dogtown walks one dog at a time, so the limit never comes into play on our walks.
Should the first walk be a trial?
Yes. Book one walk on its own before you commit to a pack, then read the update and check your dog: paws, breathing, mood and whether it went to the bathroom. At Dogtown the first walk follows the free evaluation, so your dog has already spent time with our team before anyone knocks on your door.
Does Dogtown walk dogs at my address?
Possibly. Walk availability depends on the address and the season, so we confirm it household by household rather than publishing a map. Call 978 491-5922 or send the new customer form with your street, the days you need and the walk length, and the front desk will tell you what we can offer.
What should I leave out for a new walker?
The AKC suggests writing everything down: your phone and email, your vet's details, any medication with exact instructions, feeding notes if the walker feeds, the alarm routine, and where the leash, treats, bags and towels live. Add your dog's habits on the street, such as a dislike of bikes, so the walker is not learning them the hard way.

More questions? Read the full FAQ

Sources

Rules and dates change. We re-check every beach, licensing and ordinance page each spring and fall; the source above is the current word.

Next step

Meet the team that walks your dog.

Book a free evaluation on a weekday morning, ask your walker questions in person, then set the days, the length and the way in with the front desk.

  1. 01Free evaluationWeekdays 6:30 – 9:30 AM
  2. 02Book a dayOnline, in the app or by phone
  3. 03Play, rest, repeatReport card at pick-up

Follow along

Daily photos and report cards.

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