1. Home
  2. Board and train
  3. What is a training consult?

The consult

What is a training consult?

The consult is where a goal such as a dog that no longer pulls becomes a program, a length and a quote. This page explains what is assessed, a decision table showing how answers tend to map to programs, how to prepare and how the consult differs from the evaluation.

Dogtown staff member holding a smiling husky

The first conversation

A consult turns what you want into a program, a length and a quote

Every Dogtown training program starts the same way. You send the training form with a short description of your dog and your goal, and a reply comes back within an hour on business days. Then comes the consult, a short assessment with Gabriella Pope, our Director of Training & Canine Behaviorist, which chooses the program and level for your dog. Programs are quoted after it, because the plan depends on the dog in front of her.

Whether the consult itself carries a fee, how long it runs and whether your dog attends are details to ask about on the form; we do not publish them here. What we can say is what it is for. Gabby focuses on the reason behind a behavior, whether fear, frustration, reactivity or sensitivity, rather than the behavior alone, so expect questions about why your dog does things, not just what it does.

  • Starts with the training form
  • A short assessment with Gabriella Pope
  • Ends with a recommended program and a quote
  • A separate step from the free evaluation

What we assess

What the consult looks at: five areas, and what to have ready for each

Goals come first: what you want your dog to do, or stop doing, and how you will know it worked. History follows: age, where the dog came from, past training and anything that has happened since, including any bite or snap, described in full. Health matters because pain and illness drive behavior; the ASPCA notes that some behavior problems are caused or made worse by physical problems, and only a veterinarian can diagnose those.

Then context: where and when the problem happens, what comes just before it and what you do next, which is often most of the answer. Last is the household: who walks the dog, who feeds it, how much time there is for practice and what the coming months hold, such as a move, a baby or a long trip. A program that ignores your calendar will struggle however good it is on paper.

  • Goals: what success looks like to you
  • History: age, origin, past training, any bite or snap
  • Health: your vet's name, recent notes, current medications
  • Context: where, when and what happens just before
  • Household: who handles the dog and how much time there is

From answers to a program

A decision table: how the answers usually point to a program

The table shows the usual direction, not a rule. Two dogs with the same problem can need different programs because of age, nerves or a household's time, which is the whole reason for a consult. Use it to understand the recommendation you hear, and to ask why if it surprises you. A good trainer is glad to explain the reasoning behind a recommendation, including why a stay is not on the list.

One pattern runs through it: the more a problem is about feelings, the more the recommendation keeps you on the leash. Fear, reactivity and guarding tend to point toward owner-present programs that run for weeks, while missing manners in a busy household tend to point toward a stay. If you arrive set on board and train, be ready to hear a different answer, and to hear why.

What you describeUsually points towardWhy
An outgoing young dog missing manners, in a busy householdFoundation board and train, 1 weekConcentrated practice on the basics
An adolescent that knows its cues at home and loses them outsideAdvanced board and train, 2 weeksDistraction proofing and real-world outings
A puppy of 8 to 16 weeksTiny Tails Puppy SchoolLearning with you through the socialization window
Fear, leash reactivity or big feelingsReact Less, Relax More, Focus & Flow or Polished PupEmotional change happens with you present
A dog-selective dog hoping to join daycareAdventure AcademyMatched introductions over several weeks
Day training, but home every nightCanine Campus2, 4 or 6 weeks with pick-up and drop-off
One specific problemPrivate sessions from $94Focused coaching on that problem
A Canine Good Citizen goalCanine Citizen Academy or the 1:1 Private CGC Fast TrackPreparation for the AKC's 10-step test

Prepare

Prepare for the consult in six steps, and know how it differs from the evaluation

The consult and the evaluation are easy to confuse. The consult is about training: the program, the goals and the quote. The evaluation is about the stay or the group: a free temperament test and a few supervised hours in a playgroup, held on weekdays between 6:30 and 9:30 AM by appointment at 210 Eastern Ave in Gloucester, with Rabies, DHPP and Bordetella records and a current dog license on file. Board and train dogs take both.

Preparation takes an evening and makes the consult far more useful. The steps below gather what Gabby needs to understand your dog, roughly in the order she is likely to ask for it. If your dog has a vet appointment coming up, ask the vet about anything behavioral at the same time and bring the notes, since a health answer can change the whole training plan.

  1. 01

    Send the training form with your goal in one or two sentences

  2. 02

    Gather vaccine records, your dog license and your vet's name

  3. 03

    Write down your three biggest problems, most serious first

  4. 04

    For each, note where, when and what happens just before

  5. 05

    List everyone who handles the dog and how much time each has

  6. 06

    Add any dates that matter, such as a move, a trip or a new baby

For your dog

When the consult says a stay is not the answer, that is still an answer

Some consults end with a different first step altogether. A sudden change in an adult dog's behavior can mean pain, and the ASPCA's advice is to contact your veterinarian first whenever illness or injury is possible. For serious problems, it suggests looking for a professional with advanced academic training in behavior as well as practical experience, such as a veterinary behaviorist, who can also prescribe medication when it is needed.

More often, the consult simply redirects: a puppy class before a stay, an owner-present program for reactivity, Canine Campus for a dog that needs to sleep at home. Families sometimes hear that as a no. It is a plan, and it often saves money and a week of upheaval. If a stay does fit, the evaluation, the dates and the packing list follow, and your dog arrives with a program built around it.

At Dogtown

Where a consult can lead

Board and train, Canine Campus, puppy school and private sessions all start with the same short assessment.

Every price on one page

Asked and answered

Questions people ask about this

Short, complete answers you can act on today. More in the full FAQ.

Does my dog come to the training consult?
Ask when you send the form, since the format is not published. Either way, come ready to describe your dog in detail, and bring short phone clips of the problem moments if you have them; a ten-second video often shows more than a long description, especially for things your dog does only at home.
Is a training consult the same as a behavior consultation?
Not quite. A training consult chooses a Dogtown program and plans the training. A behavior consultation, the term veterinary behaviorists and behavior consultants often use, is usually a deeper assessment of a serious problem, sometimes alongside a medical work-up. Our answer page on behavior consultations explains the difference in more detail.
Is the consult the same as the free evaluation?
No. The consult, with Gabriella Pope, chooses the program and leads to the quote. The free evaluation is a temperament test and a few supervised hours in a group, on a weekday between 6:30 and 9:30 AM, required before daycare, Academy, overnight stays and walks, and so before any board and train stay.
What if I disagree with the recommendation?
Ask why. A good recommendation comes with reasons, and hearing them often changes the picture, for example why a reactive dog does better with you on the leash first. If you still prefer a different route, say so; the consult is a conversation, and the choice of program is one you make together with the trainer.
How quickly can I get a consult?
The form is answered within an hour on business days, and the consult is booked from there. How soon it happens depends on the training calendar and the season, so put your preferred dates in the form, along with any deadline such as a move or a new baby.

More questions? Read the full FAQ

Sources

Rules and dates change. We re-check every beach, licensing and ordinance page each spring and fall; the source above is the current word.

Next step

Start with the form

Describe your dog and your goal in a few lines. The consult takes it from there.

  1. 01Free evaluationWeekdays 6:30 – 9:30 AM
  2. 02Book a dayOnline, in the app or by phone
  3. 03Play, rest, repeatReport card at pick-up

Follow along

Daily photos and report cards.

Call Book now