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Booking board and train: availability and lead time

Availability decides whether a stay happens at all, and it is the question we answer case by case. This page explains what limits a board and train calendar, what affects how far ahead you should plan, and what to do if the dates you want are taken.

Screens of the Northshore Dogtown mobile app

What limits it

A board and train calendar is limited by trainer time, not by empty suites

An overnight stay needs a suite and, when the dog is ready, a playgroup. A board and train needs both of those plus several short training blocks a day with the training team, a daily update for you, and one or two go-home lessons at the end. Trainer hours are the scarce part, and they are why we do not publish a number of dogs in the program at once. Ask when you enquire how many dogs will be training alongside yours; it is a fair question for any program.

State law sets an outer limit as well. The MSPCA explains that under Ollie's Law, signed on September 20, 2024, a kennel's licensing authority and animal control officer set a safe maximum number of animals after the required inspection. MDAR's detailed regulations for commercial boarding and training kennels were due in 2026, and they had not been released as of the advisory committee's March 18, 2026 minutes; the mass.gov Ollie's Law page carries the current status.

  • Trainer time for several short blocks every day
  • An overnight suite with 24/7 monitoring for every night
  • Room in a matched playgroup, once the dog is ready
  • Your own availability for the go-home lesson or lessons

The sequence

Booking runs in a fixed order: the form, the assessment, the evaluation, then the dates

Daycare, Academy days, overnight stays and grooming can be booked online through MoeGo or in the Dogtown app. Board and train starts instead with the training form on our contact page, because it needs a plan and a quote first. The training team replies within one hour on business days, and a short assessment with Gabriella Pope decides between Foundation and Advanced, or points you to another program. The price is quoted after that assessment.

Because the stay includes nights in an overnight suite, the free evaluation comes next, on a weekday morning between 6:30 and 9:30 AM by appointment, with Rabies, DHPP and Bordetella on file and a current dog license. Dates are confirmed once the assessment and evaluation are done. It helps to settle the go-home lesson, or both coaching lessons for Advanced, at the same time, so the end of the stay is planned as carefully as the start.

  1. 01

    Send the training form with your dog's age, goals and preferred dates

  2. 02

    Hear back from the training team within one hour on business days

  3. 03

    Meet Gabby for the assessment and receive the quote

  4. 04

    Book the free evaluation for a weekday between 6:30 and 9:30 AM

  5. 05

    Confirm the dates, the drop-off window and the go-home lesson

  6. 06

    Drop off with pre-portioned food, medications and one comfort item

Lead time

How far ahead to plan depends on the season, your paperwork and your own calendar

We do not publish a lead time, because it moves through the year. Summer, when seasonal residents arrive and many local families travel, and the holiday weeks of late November and December are common times to need cover for a trip, so ask earliest for those. Outside them, the usual constraints are the weekday-morning evaluation, the assessment and your own dates for the go-home lesson, which matter as much as ours.

Paperwork can add days you did not plan for. Check that Rabies, DHPP and Bordetella will be current for the whole stay, and renew a lapsed license first. In Gloucester, licenses come from the City Clerk and are due each April 30; at the time of writing the city's page lists $20 for a spayed or neutered dog and $25 for an intact one, each plus a $2 processing fee, with a fee rise announced for 2026, so check the page. A puppy's vaccine series sets its own calendar, and the minimum age for a stay is confirmed at the consult.

  • Summer and the holiday weeks: ask earliest
  • Vaccines current through the last night of the stay
  • A current dog license from your city or town
  • Your own free dates for the go-home lesson

If dates are full

If your dates are taken, there are other ways to get the care now and the training later

Ask first whether nearby dates work, and whether we are keeping a list of families hoping for a cancellation; we confirm at the time whether a waitlist is running. If the trip is fixed and the training can wait, an ordinary overnight stay covers it, at $78 a night with playgroups by day and 24/7 monitoring. Unlimited Daycare Membership holders, at $700 a month, get priority for holiday overnight-stay reservations; ask whether anything similar applies to board and train.

Training without nights away is often easier to schedule. Canine Campus runs 2, 4 or 6 weeks of day training with pick-up and drop-off, and your dog sleeps at home every night. Dogtown Academy days, $89 full or $69 half, include a training session with our trainer, and private sessions start from $94. The Pup Van covers Rockport, Gloucester, Essex and Manchester-by-the-Sea for $10 each way, which helps with any of them.

Before you commit

Before you commit to dates, get the terms and the handover plan in writing

Deposit, cancellation, extension, early pick-up and late pick-up terms are confirmed when you book rather than published here, so ask for them in writing and read them before the stay. Ask how the daily updates will reach you and in what form, and who to contact if your plans change mid-stay. The AKC's guide to board and train programs gives similar advice about methods and equipment: have the answers in writing before you hand over the leash.

Agree the pick-up plan at the same time. Weekday windows run 6:30 to 9:30 AM, 12 to 1 PM and 4 to 6:30 PM, Saturday windows 8 to 10 AM, 12 to 1 PM and 4 to 6 PM, and Sunday drop-off and pick-up for overnight stays 8 to 10 AM and 4 to 6 PM. Choose a slot for the go-home lesson when you can stay without watching the clock, because that hour is where the training becomes yours.

At Dogtown

Booked alongside the stay

The training program, the overnight suite it sits on and the Pup Van for Cape Ann families.

Every price on one page

Pick-up & drop-off

The Pup Van comes to you.

Pup Van pick-up and drop-off is available for $10 each way in the Rockport, Gloucester, Essex and Manchester-by-the-Sea area. Not in the area? Ask us for pricing.

  • Rockport
  • Gloucester
  • Essex
  • Manchester-by-the-Sea
The Dogtown Pup Van: a navy van with dog portraits, the Dogtown logo and the phone number on the side

Asked and answered

Questions people ask about this

Short, complete answers you can act on today. More in the full FAQ.

How many dogs do you take for board and train at once?
We do not publish a number. A board and train calendar is set by trainer time, because every dog gets several short blocks a day, a daily update and go-home lessons. Ask when you enquire how many dogs will be training alongside yours.
How far in advance should I book?
We confirm open dates when you enquire rather than publishing a lead time. Summer and the holiday weeks are the busiest stretches, and the assessment and the weekday-morning evaluation both have to happen before the stay. Send the training form as soon as your dates look likely; the team answers within one hour on business days.
Can I book board and train in the Dogtown app?
The app and online booking handle daycare, Academy days, overnight stays, grooming and add-ons. Board and train begins with the training form, because it needs an assessment with Gabriella Pope and a quote before any dates are set. Once your dog is a Dogtown client, the app is a handy way to message the front desk.
Is there a waitlist?
Ask when you enquire. We confirm at the time whether we are keeping a list for cancellations on the dates you want. If not, we will suggest nearby dates, an overnight stay to cover the trip with training afterward, or a day-training option such as Canine Campus, where your dog sleeps at home.
What happens if I need to change my dates?
Changes, cancellations and deposits follow the terms confirmed when you book, so ask for them in writing at that stage. Tell the training team as early as you can; moving a stay also moves the trainer time and the go-home lesson, which is why early notice helps everyone, your dog included.

More questions? Read the full FAQ

Sources

Rules and dates change. We re-check every beach, licensing and ordinance page each spring and fall; the source above is the current word.

Next step

Ask what is open.

Send the training form with your preferred dates. We reply within one hour on business days and confirm availability once the assessment is done.

  1. 01Free evaluationWeekdays 6:30 – 9:30 AM
  2. 02Book a dayOnline, in the app or by phone
  3. 03Play, rest, repeatReport card at pick-up

Follow along

Daily photos and report cards.

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