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Door manners

How to teach door manners for deliveries and guests

The front door is where a dog bolts into Eastern Ave traffic, flattens a grandparent or greets the courier with its paws. It is also where a dog with one trained behavior looks like a saint. Door manners are that behavior: a spot, a sit and a wait until you say otherwise. Here is how to build it before the summer guests arrive.

Pet door being used by a dog

What you need

What you need: a spot by the door, a leash, a recorded doorbell and a helper

Choose a spot the dog can see the door from but cannot reach it: a mat or a cot four to six feet back, out of the swing of the door and off the path of whoever is coming in. A leash, tethered to something solid or held by a second person, so the dog cannot rehearse the bolt while it is learning. A recorded doorbell and knock on your phone, because the real bell is the hardest version.

Treats, small and plentiful, in a jar on a shelf by the door so you never have to leave the spot to pay. A release word, 'break' or 'free', that ends the wait. And a helper, a family member first, then a neighbor, willing to ring, wait and walk away twenty times while you train. Last, a household rule: nobody opens the door until the dog is on the spot, or the dog learns that some people are worth barging.

  • A mat or cot four to six feet back from the door, off the swing
  • A leash or tether for the first weeks
  • A doorbell and knock recording on your phone
  • A helper who will ring and walk away twenty times
A one-on-one training session inside Dogtown in Gloucester

The method

The method: spot, sit, handle, inch, bell, helper, then the courier

Build the behavior with nobody outside. Send the dog to the spot and pay the sit. Walk to the door, touch the handle, walk back and pay. Turn the handle, pay. Open the door an inch and close it, pay. If the dog stands at any stage, close the door quietly, wait for the sit, and make the next step smaller. Soon you are opening the door wide while the dog sits, then releasing it to a treat tossed away from the door.

Then add sound and people. Play the doorbell recording at a whisper, send the dog to the spot, pay. Turn it up over days. Have a family member knock and ring, wait for the sit, open the door, greet, pay the dog for holding, then release it to say hello calmly, or not at all for a courier. When a stranger's ring and a real handover hold, the hard part is done; the spot stays in daily use so the habit does not fade.

  1. 01

    Send the dog to the spot and pay the sit; repeat until it goes there on the word

  2. 02

    Touch the handle and return to pay; then turn it; then open the door an inch and close it, paying each time the dog stays seated

  3. 03

    Open the door wide and stand in it for a few seconds, then release with your word to a treat tossed away from the door

  4. 04

    Play a doorbell or knock recording quietly, send the dog to the spot, pay, and raise the volume over several days

  5. 05

    Have a family member ring, knock and come in while the dog holds the spot on a leash, then release it to greet calmly

  6. 06

    Repeat with a neighbor the dog does not live with, including a parcel handed over at the threshold

  7. 07

    Keep the leash on for real visitors until the sit has held through a dozen of them

Where it goes wrong

Where it goes wrong: the greeting that pays the jump, and the bell that means chaos

The visitor is the biggest saboteur. The dog holds the spot beautifully, the guest walks in, and the dog gets a face full of attention when it launches at them, which pays the jump handsomely. Brief every visitor: ignore the dog until it is released and sitting, then greet at the dog's level. The second failure is letting the real doorbell ring fifty times a week while you train the recording twice; the bell keeps meaning chaos.

Put a note over the bell asking couriers to knock softly, or disable the chime for a month. The rest are timing errors: opening the door while the dog is standing, because someone is waiting in the rain; releasing the dog straight into the visitor's legs; sending the dog to the spot as punishment after a bad greeting. Every door opening is a rep, good or bad, and the bad ones count double because the excitement is so high.

  • Guests who greet the dog while it is jumping
  • The real bell ringing daily while you train the recording weekly
  • Opening the door while the dog is standing because someone is waiting
  • Sending the dog to the spot as punishment after a bad greeting

The Cape Ann version

The Cape Ann version: summer rentals, Fiesta guests, the Pup Van and the leash law

On Cape Ann the door is busiest in the season. Summer rentals mean neighbors and their guests knocking at the wrong house, couriers bringing beach gear to a street of similar cottages, and cousins arriving for Fiesta week in late June and the July 3 fireworks. A dog that bolts through an open door in Gloucester is a loose dog under the city's leash ordinance, which requires a leash off your property at the time of writing, and Eastern Ave traffic does not slow down for it.

Two more local habits help. Keep the Gloucester license tag from the City Clerk on the collar, not in a drawer, so a dog that does get out comes home fast; the tag costs $20 for a spayed or neutered dog plus a one-dollar fee and renews by April 30. And use the Pup Van as a rep: when the van pulls up for a daycare day, send the dog to the spot, open the door to the driver, and release the dog to the leash, not the street. Fifty pick-ups a year is fifty free sessions.

When to hand it to us

When to hand it to us: household manners in the Foundation stay and the Dean's List

Crate and household manners are on the list for the one-week Foundation board and train, and the four-week Dean's List Canine Campus works household manners, neutrality and impulse control on real outings with pick-up and drop-off. Calm & Connected, for adolescents, new rescues and adult dogs, addresses the stranger concerns that make a door hard. In a private session from $94, Gabriella Pope, our Director of Training & Canine Behaviorist, trains at your own door with your own bell.

Hand it over when the dog barks at the door and cannot take food, when it has bolted before and you are managing it with body blocks, when a guest has been knocked down or frightened, or when the greeting includes a growl or a stiff, hackled stare at visitors. Those are arousal and stranger issues that a spot and a sit will not fix alone. Start with the training form; we reply within an hour on business days, and every program is fear- and force-free.

At Dogtown

Manners, taught where they matter

The Foundation stay, the Dean's List Canine Campus and private sessions at your own door with Gabriella Pope, from $94.

Every price on one page

Pick-up & drop-off

The Pup Van comes to you.

Pup Van pick-up and drop-off is available for $10 each way in the Rockport, Gloucester, Essex and Manchester-by-the-Sea area. Not in the area? Ask us for pricing.

  • Rockport
  • Gloucester
  • Essex
  • Manchester-by-the-Sea
The Dogtown Pup Van: a navy van with dog portraits, the Dogtown logo and the phone number on the side

Asked and answered

Questions people ask about this

Short, complete answers you can act on today. More in the full FAQ.

Should my dog be allowed to greet visitors at all?
Yes, if the dog enjoys people and the visitor wants it, but only after the release word and with four paws on the floor. The sequence is: dog on the spot, door open, visitor in and settled, release, calm greeting, treat. A courier or a nervous guest gets no greeting; the dog holds the spot until the door closes. The spot is the same either way.
What if my dog barks the whole time someone is at the door?
Barking at the door is arousal, and a dog too aroused to eat cannot learn. Increase distance: move the spot farther from the door, start with the recording at a whisper, and pay for quiet before you pay for the sit. If the barking includes lunging, hackles or a hard stare, it is stranger concern rather than excitement, and Calm & Connected or a private session is the next step.
Can I use a gate instead of training the door?
A gate is good management and a poor teacher. Use it while you train, so the dog cannot rehearse the bolt or the jump when the real bell rings, and keep it for the days you cannot supervise. But a gate alone means the dog never learns what to do at the door, and gates get left open on the one afternoon the courier comes. Train the spot behind the gate, then remove it.
How long does it take to teach door manners?
Most dogs need a few weeks of short daily sessions to hold the spot through a family member ringing and coming in, and longer before it survives a stranger and a parcel. Dogs with a history of bolting or jumping take more time because the old habit has paid off for years. Five minutes a day and a note over the bell do more than one long weekend.

More questions? Read the full FAQ

Sources

Rules and dates change. We re-check every beach, licensing and ordinance page each spring and fall; the source above is the current word.

Next step

A sit at the door that holds.

Send the training form with what happens when the bell rings. We reply within one hour on business days and recommend the program after a short assessment.

  1. 01Free evaluationWeekdays 6:30 – 9:30 AM
  2. 02Book a dayOnline, in the app or by phone
  3. 03Play, rest, repeatReport card at pick-up

Follow along

Daily photos and report cards.

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