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Inspection
Is Dogtown inspected?
An inspection is the one moment when someone with no stake in a kennel walks through it with the power to act. Below is what triggers one, what an inspector can do with what they find, where the state rules stand, and how to ask about it.
When
Inspection comes before a license is granted, before every renewal and at least once a year
Section 137A of chapter 140 tells the licensing authority to deny a kennel license, new or renewed, until the kennel has passed inspection by an animal control officer. Section 137C then requires every licensed kennel in a city or town to be inspected at least once per year, by or on behalf of the mayor, select board, town manager, police chief or animal control officer. Refusing to let an inspector in is itself grounds to deny, suspend or revoke the license.
Inspection also sets a number. After it, the licensing authority and the animal control officer decide the maximum number of animals the kennel may keep, and that figure goes on the license with the kennel type. At the advisory committee's December 17, 2025 meeting a member explained that the officer assesses the space and determines a safe limit. For commercial boarding or training kennels, the law says that number will also follow MDAR's regulations once they exist.
- Before a new license and before every renewal
- At least once a year after that
- Refusing entry can cost the license
- The inspection sets the maximum number of animals
What follows
If an inspector finds a problem, the law sets a ladder from a written citation to revocation
Ollie's Law added enforcement for commercial boarding or training kennels. If the commissioner or an authorized inspector finds a kennel is not kept in a sanitary and humane manner, or that required records are missing, they must either suspend the license or issue a written citation that explains the problem and sets a reasonable deadline to fix it, depending on how serious it is. A kennel that misses the deadline has its license revoked, and enforcement can be appealed within 21 days.
Records are part of what an inspector looks at. A kennel must keep each dog's owner's name and address available for inspection, and a commercial boarding or training kennel must keep a record of each dog's municipal license. Injuries feed in too: on MDAR's Kennel Injury Reporting Form, the animal control officer notes the kennel's license status and whether an inspection is needed, so a single report can lead to a visit.
| What an inspector finds | What the law allows |
|---|---|
| Conditions not sanitary or humane | A written citation with a deadline, or suspension |
| Required records not kept | A written citation with a deadline, or suspension |
| The deadline missed | Revocation of the license |
| Entry refused | Denial, suspension or revocation |
| Enforcement the kennel disputes | An appeal within 21 days |
Where the rules stand
MDAR's detailed standards are still pending, so an inspection today checks the law as it stands
Ollie's Law lets MDAR's commissioner or an authorized inspector inspect commercial boarding or training kennels to enforce the new regulations. Those visits must take place between 7 AM and 7 PM unless the inspector and licensee agree otherwise, with the licensee or an agent present; at a kennel in a private home, only the areas used for the kennel or its records have to be open. The regulations themselves were due in 2026 and had not been released as of the March 18, 2026 minutes.
That leaves inspections today checking what the law already says: sanitary and humane conditions, records and the licensed maximum. The detail the regulations may add, such as group sizes, staff ratios, housing standards and fire planning, has no statewide figure yet. In August 2025 one committee member said it would be ideal to hand animal control officers a standard document to use in inspections. MDAR's Ollie's Law page carries the current position, and our journal keeps a dated tracker.
- Inspections under the new rules: 7 AM to 7 PM
- The licensee or an agent present
- In a home: only kennel areas and records
- Regulations not released as of March 18, 2026
Asking us
Ask us about inspection at the consult, then confirm it with the city
We do not publish an inspection date or our kennel license details on this site, so ask. At the training consult, or at the free evaluation on a weekday morning between 6:30 and 9:30 at 210 Eastern Ave, ask which town issued the license, what kennel type and maximum it names and when animal control last inspected. Then call the City Clerk's office at 9 Dale Ave to confirm the license is current. The same two-step check works for any program on Cape Ann.
An inspection is a snapshot of one day, so pair it with what you can see over time. Walk through where your dog would sleep, train and play, watch a playgroup of 7 to 10, and read the daily updates through the stay. The MSPCA adds a question worth asking any kennel: when did the local fire department last inspect it? Then ask what no inspector checks for you, including methods, which at Dogtown are force-free with no prong, choke or shock collars.
- 01
Ask which town issued the kennel license
- 02
Ask the kennel type and the maximum number it names
- 03
Ask when animal control, and the fire department, last inspected
- 04
Call the City Clerk to confirm the license is current
- 05
Walk through the sleeping, training and play areas yourself
At Dogtown
The building being inspected
Board and train dogs train, play and sleep at 210 Eastern Ave, in the same building as Dogtown daycare and overnight stays.
Asked and answered
Questions people ask about this
Short, complete answers you can act on today. More in the full FAQ.
Who inspects kennels in Gloucester?
Does an inspection check training methods?
Can I report a concern about a kennel?
Will the new regulations bring more inspections?
More questions? Read the full FAQ
Sources
- M.G.L. c. 140, s. 137A: kennel licenses
- M.G.L. c. 140, s. 137C: kennel inspections
- M.G.L. c. 140, s. 174G: kennel regulations, injury reporting and inspections
- Ollie's Law Advisory Committee minutes, December 17, 2025
- MDAR: Kennel Injury Reporting Form
- MSPCA: finding a daycare or boarding facility
Rules and dates change. We re-check every beach, licensing and ordinance page each spring and fall; the source above is the current word.
Keep reading
Next step
Ask when we were last inspected.
Bring the question to the training consult or the free evaluation, then confirm the license with the City Clerk. We reply to the form within one hour on business days.
- 01Free evaluationWeekdays 6:30 – 9:30 AM
- 02Book a dayOnline, in the app or by phone
- 03Play, rest, repeatReport card at pick-up