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Law explained
Kennel licensing in Massachusetts for training facilities
A board and train is a kennel under Massachusetts law, so the license question applies to every program, from a large facility to a trainer's spare room. Here is what the law requires, what a license can and cannot tell you, and how to check one in Gloucester or any other town.
The license
A kennel license is a town permit for the premises, and state law puts paid boarding and training inside it
A kennel license is the permit a city or town issues under chapter 140 of the Massachusetts General Laws to a place that keeps a pack or collection of dogs. The law sorts kennels into types: personal, commercial breeder, domestic charitable corporation, veterinary, and commercial boarding or training. That last type covers any establishment used for boarding, holding, day care, overnight stays or training of animals, for payment and while the owner is away, which describes a board and train exactly.
The licensing authority is the police commissioner in Boston and the clerk in every other city and town, so in Gloucester it is the City Clerk at City Hall, 9 Dale Ave. The definition has no exception for private homes; it excludes only someone who boards other people's animals temporarily and not in the normal course of business. Ollie's Law went further and told the state to write rules for commercial boarding or training kennels, including those located at a private residence.
- Issued by the town: the clerk, or the police commissioner in Boston
- Commercial boarding or training kennel: boarding, day care or training, for pay, owner absent
- No exception for private homes run as a regular business
- Five kennel types in all, each named on the license
Why it matters
In a board and train the license is the one public check on the building where your dog will sleep
Your dog will eat, rest and spend every night of a stay at the kennel, and the license is the main public check on those premises, made by someone with no stake in the sale. Under section 137A the town must deny a new or renewed license until an animal control officer has inspected and approved the kennel, and section 137C requires every licensed kennel to be inspected at least once a year. Refusing an inspector entry can itself cost a kennel its license.
Ollie's Law, in force since December 19, 2024, added duties that matter during a stay. A commercial boarding or training kennel must keep a record of the municipal license for every dog in its care, and it must report injuries to animals or people on its premises to the licensing authority. Operating without a license carries a fine of $500 for a first offense and up to $1,000 after that, under section 137A, and running a kennel after a license is suspended or revoked brings separate fines.
Reading it
A license tells you who inspected the premises and how many animals they may hold; it tells you nothing about training
Section 137A requires the license to state the type of kennel and the maximum number of animals it may keep, a figure set by the licensing authority and the animal control officer after inspection. For commercial boarding or training kennels that number is meant to follow the state's regulations once they exist, so the property can support the animals while protecting their health and safety. Each town also sends the state a list of its licensed kennels by June 1 every year.
What the paper cannot show is just as important. It does not test the trainer, describe the methods, or say how many people are on duty at night. A license number is a reference for the town's records, so the useful step is to call the issuing clerk's office and confirm that the license is current, which kennel type it covers and what maximum it names. Methods and staffing are separate questions to put to the program.
| What the license shows | What that tells you | What it does not tell you |
|---|---|---|
| The issuing city or town | Who licensed and inspected the premises, and whom to call | Anything about training methods |
| The kennel type | Whether the premises is licensed for commercial boarding or training | Whether a particular trainer is skilled |
| The maximum number of animals | The cap set after inspection | How many staff are on duty, day or night |
| That it is current | An animal control officer passed the kennel and annual inspections apply | What happened between inspections |
At Dogtown
Ask us the license question at the evaluation, then confirm the answer with the City of Gloucester
This site does not publish a kennel license number or the details of one for Dogtown, so ask the front desk. Ask at the free evaluation, held on weekday mornings between 6:30 and 9:30 by appointment at 210 Eastern Ave, or at the training consult, and then confirm what you are told with the City Clerk's office. That second step is the point of a public license, and we would expect you to take it with any program you are weighing.
The individual dog license is a different document, and it is one Dogtown does require: every dog needs Rabies, DHPP and Bordetella on file and a current city or town dog license before daycare, the Academy, an overnight stay or a board and train. In Gloucester the City Clerk lists $20 for a spayed or neutered dog and $25 for an intact one, plus a $2 processing fee, due by April 30, with a $20 late fee from May 1 at the time of writing; check the city page for the current fee.
- Kennel license details: asked at the evaluation, confirmed with the City Clerk
- Dog license: required for every Dogtown dog, checked at the evaluation
- Gloucester dog licenses: due April 30, late fee from May 1
- Vaccines on file: Rabies, DHPP and Bordetella
Check it
Check any board and train program's license in five steps, whichever town it is in
The check takes a phone call. Ask the program which city or town issued its kennel license and under what kennel type, then call that town's clerk, or the Boston police commissioner's office for a Boston program, and confirm. For a home-based program the same applies: Ollie's Law limits inspections of a residence to the areas used for the kennel and its records, but it does not exempt the home from licensing when boarding is the business.
While you have the clerk on the line, ask whether the kennel's maximum number of animals matches what the program told you about group size and capacity. Then turn to the questions a license cannot answer, about methods, equipment and overnight cover, which our pages on Ollie's Law and on staff supervision cover in detail. Our board and train page sets out the two Dogtown stays, Foundation for one week and Advanced for two.
- 01
Ask the program which city or town issued its kennel license
- 02
Ask which kennel type the license names and the maximum number of animals
- 03
Call that town's clerk, or the Boston police commissioner for Boston, to confirm it is current
- 04
Ask when the kennel was last inspected by animal control
- 05
Ask how the program reports injuries to the licensing authority
- 06
Keep the answers with the program's written methods and equipment list
At Dogtown
Board and train and overnight stays
Foundation and Advanced stays and ordinary overnight stays at 210 Eastern Ave, with 24/7 monitoring at night.
Asked and answered
Questions people ask about this
Short, complete answers you can act on today. More in the full FAQ.
Does a trainer who runs board and train from home need a kennel license?
Who issues kennel licenses in Gloucester?
How often are licensed kennels inspected?
Is Dogtown a licensed kennel?
What can I do if I think a kennel is operating without a license?
More questions? Read the full FAQ
Sources
- M.G.L. c. 140, s. 136A: definitions
- M.G.L. c. 140, s. 137A: kennel licenses
- M.G.L. c. 140, s. 137C: kennel inspections
- M.G.L. c. 140, s. 174G: kennel regulations
- Gloucester dog licensing
Rules and dates change. We re-check every beach, licensing and ordinance page each spring and fall; the source above is the current word.
Keep reading
Next step
Ask the license question first.
Bring it to the free evaluation or the training consult, along with anything else you want to know about how your dog will be housed and supervised.
- 01Free evaluationWeekdays 6:30 – 9:30 AM
- 02Book a dayOnline, in the app or by phone
- 03Play, rest, repeatReport card at pick-up