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Red flags

How to spot board and train red flags

A red flag is not proof that a program is bad. It is a gap between what a good program normally shows you and what this one does, and the right response is a direct question. Apply the same test to every program you consider, ours included.

Weimaraner peeking over the yard fence

Hidden methods

Hidden methods are the biggest flag, and they often hide behind friendly words

A shock collar can appear on a website under other names: remote trainer, e-collar conditioning, low-level stimulation or pager, and physical corrections can appear as leash pops or balanced training. AVSAB's guide to choosing a trainer lists balanced training, prong and shock collars, leash jerks and words such as alpha, pack leader, respect, obey and command among its red flags. If a site uses none of those words but will not list its equipment either, ask directly what your dog will wear.

Videos tell you more than words, so watch the dog rather than the result. A dog that walks perfectly with its tail tucked, its ears pinned back and its eyes turned away is not showing calm, and the AKC lists those among the signs of stress. Whole Dog Journal adds that promises of quick, dramatic results within a two- to four-week stay can point to punishment-based collars used to suppress behavior fast.

  • Words: remote trainer, stimulation, corrections, balanced
  • Words: alpha, pack leader, respect, obey
  • Video: tucked tail, pinned ears, looking away, freezing
  • No equipment list when you ask for one

No updates

Silence during the stay is a flag, because updates are how you see your dog

A program that sends nothing until pick-up, or only a polished clip at the end, leaves you judging a week or two of your dog's life by a few minutes of video. Ask how often you will hear, in what form and from whom, and whether the updates cover what is still hard as well as what went well. At Dogtown an update arrives every day of the stay, and its format is confirmed when you book.

Visits are a related question. The AKC advises owners to insist on visitation and use it, and Whole Dog Journal suggests finding out when you can watch training in action. Programs differ on visits for good reasons, such as a dog that unsettles each time its owner leaves again, so a no is not automatically a red flag. A no with no reason and no alternative is. Whether you can visit a Dogtown stay is confirmed at the consult.

No owner lessons

No owner lessons means the training stays behind when the dog goes home

The AKC says dogs do not generalize well and that a program should teach you every verbal cue and hand signal your dog has learned. Whole Dog Journal says a stay should end with a few private sessions in which the trainer works with you. A program that hands over the leash at the door with a sheet of instructions, or none, is asking a dog to carry its new habits into a house where nobody knows the cues.

Count the lessons and ask what happens in them. Do you handle your own dog, practice each cue, cover the equipment for home and agree the next steps? Can the whole household come? Dogtown's own count is one go-home lesson for Foundation and two scheduled coaching lessons for Advanced. A single brief handover after a long stay is thin by almost any measure.

  • You handle your own dog, with coaching
  • Every cue and hand signal is shown to you
  • The equipment for home is covered
  • Everyone who walks the dog can attend

Promises

A promise of results is a flag even when it sounds reassuring

The AKC's guidance on board and train is to be wary of anybody who guarantees results, and Whole Dog Journal calls any claim that problem behaviors will be eliminated a huge red flag. Dogs learn at their own pace, and a skill holds at home only if the household keeps practicing it, so no program controls the outcome alone. A promise of perfection usually means a method that suppresses behavior, or marketing that has not yet met many dogs.

Watch for its cousins too: lifetime tune-up offers worth reading closely to see what they actually include, before-and-after videos with no word on method, and pressure to pay a deposit the same day. AVSAB's guide ends with advice that fits all of these: watch for stressed or fearful body language, speak up, ask for other options and choose a different trainer if you do not feel heard. Dogtown does not promise results; it publishes its skill lists, its updates and its lessons.

Small white and tan terrier on a blue leash looking up at its handler on a gravel path

The steps

Check a program for red flags in six steps before you pay anything

Most red flags can be checked in an afternoon, and good programs are glad when you do. Use the same steps for every program on your list and keep notes. A single flag may have an innocent explanation, so ask about it and listen carefully to the answer before you rule anyone out. Keep the answers in one document, program by program, so you compare like with like.

If you find several, walk away even if the program is closer or cheaper. On Cape Ann that might mean a longer drive, but a program in Gloucester or anywhere else earns your dog's week by what it shows you, not by where it sits on the map. Our board and train page lists both Dogtown programs, and the training form is the place to ask us anything on this page.

  1. 01

    Read the method page and watch the videos for the words and body language above

  2. 02

    Ask for the equipment list in writing

  3. 03

    Ask how often updates arrive and what they include

  4. 04

    Count the owner lessons and ask what happens in each one

  5. 05

    Ask what results are promised, and how they are measured

  6. 06

    Ask which town licenses the kennel, then confirm with the town clerk

At Dogtown

Force-free training at Dogtown

Every Dogtown program publishes its methods and its skill list, from private sessions to board and train.

Every price on one page

Asked and answered

Questions people ask about this

Short, complete answers you can act on today. More in the full FAQ.

Is a program that uses e-collars always a red flag?
AVSAB's 2021 position statement says aversive methods should not be used in training and finds no evidence that they work better than reward-based ones in any context, and its trainer guide lists shock collars as a red flag. Many trainers who use them care about dogs. The flag is the tool, not the person holding it.
What if a program will not let me see where my dog sleeps?
Ask why, and ask for an alternative such as photos or a walk-through before the stay. The MSPCA's advice for boarding is to visit in person and ask to see every part of the facility, including where your dog would be housed. A refusal with no reason is worth weighing seriously.
Are online reviews enough to rule out red flags?
They help, but Whole Dog Journal warns against relying on them for something this important. Reviews rarely mention equipment, and a happy owner may not know what was used. Ask for a past client you can call, and ask them what came home with the dog.
Does Dogtown show any of these red flags?
Judge for yourself with the same steps. Our methods, daily updates, lesson counts and skill lists are published; terms such as the deposit, and details such as overnight staffing, are confirmed at the consult. We do not promise results. Ask us anything on this page through the training form.
What if I notice a red flag after the stay has started?
Call the program the same day and ask directly. If you learn of equipment you did not agree to, ask for it to stop and for the plan in writing. If the answer worries you, arrange to collect your dog, and check the agreement for what an early pick-up means.

More questions? Read the full FAQ

Next step

Check us first

Ask about our methods, updates and lessons on the training form. We reply within one hour on business days.

  1. 01Free evaluationWeekdays 6:30 – 9:30 AM
  2. 02Book a dayOnline, in the app or by phone
  3. 03Play, rest, repeatReport card at pick-up

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