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Daily updates
Daily updates during board and train
Handing your dog over for a week or two is easier when you can follow along. This page explains what the updates contain, when they arrive, how to read them for progress rather than for reassurance, and what to do when one raises a question.
What we send
Each update reports the day's training skill by skill, with room for what you asked us to watch
The heart of every update is the training. It names the skills your dog worked on that day from its program's list: for Foundation, basic obedience and leash skills, place, stay and recall, impulse control, and crate and household manners; for Advanced, the same in week one, then distraction proofing, real-world outings, neutrality work and structured socialization in week two. Next to each skill it says how your dog did, including the parts that are still hard, because a report that only lists successes tells you very little.
Updates can also carry the details you care about most. If appetite, sleep or one particular worry matters to you, say so at drop-off and it can be covered as the stay goes on. What this page does not fix is the format. Whether your updates include photos, video clips or a written summary is confirmed when you book, so raise it at the training consult and settle it before the first night rather than discovering it on day two.
- The skills worked on that day, named from the program list
- How your dog responded, including what is still difficult
- Anything you asked us to watch at drop-off
- Photos, video or a written note: the format is confirmed at booking
When and where
Updates arrive once a day in the Dogtown app, starting on arrival day
The update comes after the day's training is done, so it describes a whole day rather than a single session. The first one lands on arrival day and is mostly about settling in. The last ones of a stay set up the go-home lesson, telling you which cues are solid and which will need your help. Ask at the consult roughly what time of day to expect them, so an empty screen at lunchtime does not worry you.
Everything runs through the Dogtown app, free on the App Store and Google Play, which also handles booking, report cards for daycare and overnight guests, weekly deals and messages to the front desk. Install it and sign in before drop-off day. If you would rather speak to someone, call 978 491-5922 during opening hours, Monday to Friday 6:30 AM to 6:30 PM and Saturday 8 AM to 6 PM. Sunday is kept for overnight-stay pick-up and drop-off only.
- 01
Install the Dogtown app a few days before the stay and sign in
- 02
Switch on notifications so each update reaches your lock screen
- 03
At the training consult, ask what format the updates take and roughly when they arrive
- 04
At drop-off, name one or two things you most want to hear about
- 05
Read each update the evening it arrives and reply in messages with any question
- 06
Keep a running list of questions for the go-home lesson
Reading them
Read the updates for a trend across the week, not for a perfect day
Training notes make more sense once you know how trainers raise difficulty. The AKC describes three variables, duration, distance and distraction, and advises working on one at a time and leaving distraction for last. So a stay that held for a long time on Tuesday may look shorter on Wednesday, once the trainer stepped further away or added a passing dog. That dip is planned. What you want to see across several updates is each skill holding up under a little more difficulty than before.
Expect Advanced updates to wobble at the start of week two. That is when skills leave the quiet training room for outings and busier settings, and the AKC states plainly that dogs don't generalize well: a sit learned in one place is not yet a sit everywhere. If your updates include photos or video, look at the dog as well as the result. The AKC lists whale eye, ears pinned back, a tucked tail, lip licking, yawning and looking away among the common stress signs, and any of them is worth a question.
- A short dip after the trainer raises difficulty is normal
- Week two of Advanced often looks messier before it looks better
- A loose body and soft eyes in a photo or clip are good signs
- Whale eye, pinned ears or a tucked tail are worth asking about
Over the stay
The focus of the updates shifts as the stay moves from settling to handover
A one-week and a two-week stay follow the same broad arc, and the updates follow it too. Early notes are short and practical, because a dog in a new building learns little until it is eating, resting and offering behavior freely. The middle of the stay is where the skill detail lives. The final days point toward the go-home lesson, where you take the leash yourself. The table shows what each stage of the updates tends to focus on, and a reply worth sending back.
Treat it as a guide rather than a script. Gabriella Pope, our Director of Training & Canine Behaviorist, sets the plan for each dog, so a confident adolescent may be deep into skill work by day two while a worried puppy spends longer settling. If the updates suggest your dog is still unsettled after several days, that is the moment to talk it through with the training team, not the morning of pick-up.
| Stage | What the update tends to cover | A useful reply |
|---|---|---|
| Arrival day | How your dog is settling: the building, the suite, the first short sessions | Anything that has changed since the evaluation |
| Early days | Eating, resting and the first skills your dog is offering | What your dog finds most rewarding at home |
| Middle of the stay | Skill by skill: what is solid and what is still emerging | Which skills matter most in your household |
| Advanced, week two | Outings, distraction proofing and neutrality work | The places you walk most at home |
| Final days | Notes that set up the go-home lesson | Who is coming to the lesson, and when |
When to reply
If an update raises a question, message the front desk the same day
Updates are a conversation, not a broadcast. Reply in the app's messages and the front desk passes your question to the training team. Good questions are specific: why recall worked indoors but not in the yard, whether your dog has joined a playgroup yet, what a phrase in the update means. If something genuinely worries you, such as a skipped meal or a dog that has not settled, ask straight away rather than waiting for tomorrow's update.
Some questions are best settled before the stay begins. Whether you can visit or call in during the stay is confirmed at the consult, and it is worth asking if you live close by. Families in Rockport, Gloucester, Essex and Manchester-by-the-Sea can ask whether the Pup Van, $10 each way, can bring the dog in at the start. Before any of that comes the free evaluation, on a weekday between 6:30 and 9:30 AM. The board and train page compares Foundation with Advanced.
At Dogtown
The training behind the updates
Board and train is one of Dogtown's training programs, and the nights it includes run alongside our overnight stays.
Asked and answered
Questions people ask about this
Short, complete answers you can act on today. More in the full FAQ.
How often will I get updates during board and train?
Do board and train updates include video?
Can I phone to check on my dog?
Will the updates reach me if I am traveling?
What should I do with the updates after the stay?
More questions? Read the full FAQ
Sources
Rules and dates change. We re-check every beach, licensing and ordinance page each spring and fall; the source above is the current word.
Keep reading
Next step
Ask how the updates will work for your dog
Send the training form and the team replies within one hour on business days. We settle the update format, the timing and the program at the consult.
- 01Free evaluationWeekdays 6:30 – 9:30 AM
- 02Book a dayOnline, in the app or by phone
- 03Play, rest, repeatReport card at pick-up